Course Policies

Please note the following:

 No classes on public holidays.

All courses need a minimum number to go ahead. If your course does not have enough enrolments, we regret that we will have to cancel and will let you know either by email or text. Please check your emails regularly. Courses are usually cancelled, when necessary, 2-3 working days prior to the scheduled start date.

NB: Only a paid enrolment secures a place in a class.

In most cases classes will be taught by the tutor named, in the brochure/website, on the dates stated.  We make every effort to make our programme as accurate as possible at the time of printing.  We do, however, reserve the right to make any changes that may be necessary.  This includes changes to day, time, venue and tutor.

Refund Policy

Cancellation by us 

We may regretfully have to cancel courses if we do not get enough enrolments in which case you will get a full refund.
We may choose to close a course if there is a high level of non-attendance or withdrawal, in which case a proportional refund may be made.

Cancellation due to extreme weather or Tutor illness

Wherever possible, we will offer replacement or extended sessions to make up for sessions cancelled due to extreme weather, tutor illness or other unforeseen reason.

Cancellation by the learner

If you need to withdraw from a course and inform us in writing, at least a week before the course is due to start, you will be eligible for a refund minus a $20 administration charge.

If you withdraw from a course at any other time, you will not be eligible for a refund. No refunds are given after commencement of a course to ensure course viability.